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Shipping & Returns

( Notice: DHL does not accept the mail address for delivery, they need full address, and mobile number for delivery, click here to check whether your city is in DHL service, if not they will charge the extra delivery cost about $30 )

We work hard to bring you the lowest possible shipping cost. The freight depends on the destination and goods weight.

While you placing order on our system, it will calculate the shipping cost for you directly.

If you can not see any shipping cost for your country, please contact us.

The following is shipping rate of DHL

1. To US first 1 kg cost $19.63, less than 6 kgs every add 1 kg is $4.86. more than 5 kgs less than 11 kgs every add 1 kg is $5.68. more than 20 kgs is $6.18 per kg.

2. To EU first 1 kg cost $20.78, less than 4 kgs every add 1 kg is $4.31. more than 3 kgs less than 20 kgs every add 1 kg is $6.96. more than 21 kgs is $6.18 per kg.

How to calculate the shipping cost?

For example order weight of 5.3 kgs ship to US: $19.63 + $5.68 x 5 = $48.03.

If the order weight of 20.1 kgs (  more than 20 kgs ) ship to US: $6.18 x 21 = $129.78

When you place your order and will use DHL courier please go to DHL website to check your location whether belongs to Remote Areas.
If your location is a Remote area in DHL service so you have to pay the extra delivery fees about $30.
The Remote Areas checking address of DHL is http://raslist.dhl.com/jsp/first.jsp

The following is shipping rate of EMS

The following is shipping rate of TOLL(DPEX)


About Courier [Usually we use EMS,DHL,DPEX and UPS](DPEX now renamed TOLL)

1. When we ship the order out after we receive your payment?
In general, we send the parcel out in 1 - 2 days, then update the tracking number and track url in your order. Or if there are one or two items out of stock, we will email you quickly, please notice that.

2. How long I can receive the parcel?
Usually, it is about 4 - 7 days, but according to the destination, weather and customs processing time.

3. What courier should I choose?
If you are new to international purchases, we can give you some suggestions:

To Thailand: by road, very cheap shipping, but have a minimum shipping 500 Baht.
To UAE: by DPEX(TOLL), cheap and fast.
To Philippines: by DPEX(TOLL), cheap and fast.
To Russia: by EMS, strong against customs.
To Greece: by EMS, strong against customs.
To Brazil: by EMS or DHL or Fedex.
To Puerto Rico:by UPS or DHL, but Fedex is the cheapest, but it's very slow, it may take 10-15 days to delivery.

To Canada: by Fedex ( if the order less than 3 kgs you can use DHL). 
To Australia: by DPEX(TOLL) or DHL or EMS.

4. Do you accept APO/FPO address?
Yes, we can ship the parcel to APO/FPO address for you.

5. Tracking Links:

EMS: http://www.ems.com.cn/english-main.jsp
DHL: http://www.cn.dhl.com/en/express/tracking/shippers_reference.html [Reference Code]
http://www.cn.dhl.com/en/express/tracking.html [Tracking Number]
UPS: http://www.ups.com/content/cn/en/index.jsx

 6. Track my parcel using DHL Reference Code
 Please read this faq: How to track my parcel using DHL Reference Code?




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